TERMS AND CONDITIONS
Welcome to the KANSO HOMES LTD website.
Please carefully read the following terms and conditions before using this website and purchasing products. By accessing this website or placing an order, you agree to abide by these terms.
Company Information
Address: 95 Whistler Road, Tonbridge, England, TN10 4RQ
Tel: +44 7784184539
Email: margiegregory761@hotmail.com
Product Information
KANSO HOMES LTD is committed to providing high-quality building materials and hardware products. We strive to ensure the accuracy of product descriptions, images, and pricing information, but minor errors may occur due to technical or human factors.
Orders and Payment
All orders will only be processed and shipped upon receipt of payment.
KANSO HOMES LTD reserves the right to cancel orders for the following reasons:
Out of stock,
Payment failure,
Pricing error,
Suspicious or unusual order behavior
If your order is cancelled, we will notify you immediately and issue a refund.
Delivery Service: Currently, delivery is only available within the UK.
Specific delivery times may be affected by factors such as logistics companies, weather, or holidays.
Returns and Refunds Policy: All products are for final sale only. Returns, refunds, or exchanges are not accepted except for defective, damaged, or incorrectly shipped products.
If you receive a defective or damaged item, please contact us within 48 hours of receipt, providing relevant photos and order information. Upon confirmation, we will provide a refund, exchange, or reshipment service depending on the specific circumstances.
The following situations do not qualify for returns or exchanges:
Buying the wrong item due to customer error
Damage caused by human error
After-sales requests exceeding the application period
Customer Responsibility: Customers must ensure that the order information, contact information, and delivery address provided are accurate.
KANSO HOMES LTD is not liable for delivery failures or delays caused by incorrect information.
Intellectual Property: All content on this website, including text, images, trademarks, designs, and page content, is the property of KANSO HOMES LTD and may not be reproduced, distributed, or used for commercial purposes without authorization.
Limitation of Liability
KANSO HOMES LTD shall not be liable for any indirect losses caused by the following:
Delayed delivery
Third-party logistics issues
Force majeure events
Temporary website outages or technical malfunctions
Terms and Conditions Modification
KANSO HOMES LTD reserves the right to update or modify these Terms and Conditions at any time. The updated Terms and Conditions shall take effect immediately upon posting on the website.
Contact Us
If you have any questions about these terms and conditions, please contact us.
